Learning Mode
Face to Face
Location
SA
Duration
Full Day
Course Overview
Accidental counsellors often find themselves in a counselling role by accident, because of conversations or requests from customers, colleagues, friends or others. This short course is designed to equip individuals, especially those in service delivery roles, with practical counselling skills for handling challenging situations. Participants learn active listening, identifying emotional needs, responding to distress or aggression, and maintaining professional boundaries. The course also covers mental health awareness, suicide intervention, and self-care strategies. This training is ideal for professionals seeking to enhance their ability to support others effectively.
Please contact us to discuss tailored workshops for this course.