Working with Seniors – Safeguarding their Interests

Gain a comprehensive understanding of supporting seniors in mediation, counselling, and case management. This course highlights legal, cultural, social and financial considerations to support the safety and well-being of older people.

Baby Massage for Bonding

Learn to guide parents in using infant massage to strengthen their bond with their baby. Combining theory with practical strategies, this course emphasises infant mental health and supports nurturing relationships. It is tailored for therapeutic workers in family services.

Safe Environments for Children and Young People “Through Their Eyes”

Focused on child safety and wellbeing, this course covers child protection laws, mandatory reporting, recognising abuse and neglect, and creating safe environments for children. Participants learn trauma-informed approaches and practical strategies to improve organisational policies and responses to disclosures.

Safe Environments for Children and Young People Refresher

This course updates mandatory reporters on child protection practices. Available to participants who completed the full training within the past three years.

Accidental Counsellor

Equip yourself with practical counselling skills for challenging situations. Learn active listening, identifying emotional needs, and maintaining professional boundaries to support people in distress effectively.

Working with Interpreters

Develop skills to work effectively with interpreters, enhancing service delivery for clients from Culturally and Linguistically Diverse backgrounds. This course builds confidence and knowledge to improve access and support for people from diverse backgrounds.

Working Better with Nunga Kids

Learn to support Aboriginal (Nunga) children through culturally appropriate approaches. Developed by Aboriginal practitioners, this course fosters understanding and builds confidence in making a positive difference for children and families.

Supervision: Developing your Reflective Practice

Enhance your skills as a reflective practitioner providing quality practice supervision. This interactive workshop offers human service professionals, counsellors and social workers tools and strategies to help workers manage complex client concerns while maintaining a respectful supervision environment.