Accidental Counsellor

Expressions Of Interest | Pt Augusta Skills Centre

Course Overview

Course Description

Accidental counsellor is a full-day course that provides practical skills for when you are ‘being a counsellor’. Accidental counsellors often find themselves in a counselling role by accident, because of conversations or requests from customers, colleagues, friends or others.

Learn practical and effective skills to step into the shoes of a counsellor and support others when they are angry, distressed or experiencing a challenging time, including how to:

• improve communication and skills for active listening
• identify signs people may need emotional support
• practice counselling techniques relevant to each participants’ roles
• understand mental illness and suicide intervention
• learn techniques to respond appropriately to aggressive or distressed clients and in crisis situations
• develop skills to maintain one’s own professional boundaries and self-care strategies
• use support options and referral information.

This training is suitable for workers in any profession, especially those in a service delivery role.

Please contact us to discuss future offerings or bespoke workshops for this course.

Student Feedback

“Really good course. I really liked the different questions and information throughout the day! A great revision for a social worker.”