Working with Interpreters

Course Overview

Course Description

Learn practical information about how to engage with interpreters effectively when providing services to people from Culturally and Linguistically Diverse (CALD) backgrounds and develop ways to increase support and access for your clients. This training ultimately aims to increase participants’ knowledge, skills, and confidence to improve service outcomes.

Participants will learn:

• An overview of an interpreter’s role.
• Industry codes of practice and ethical issues that may arise.
• How to assess the quality of an interpreting service and provide appropriate feedback.
• How to address the challenges that may arise.
• How to maintain control and leadership during a session with interpreters.

Please note: Skills Centre Training (Port Augusta and Berri) is supported by the Department for Education, Government of South Australia. 

Student Feedback

“My world view has expanded. Thank you.”